• A Valid Trading Client ID
• A duly completed Online trading application form signed on all pages.

The customer should have the following 

• A Share Trading investment account with Emirates Bank International.
• A Brokerage account with Emirates International Securities
• A duly completed Trade agreement (terms & conditions) form signed on all pages with Emirates International Securities
• A Valid Trading Client ID
• A duly completed Online trading application form signed on all pages.

After opening the Bank investment account, customers may apply for the online banking service from Emirates Bank International that enables customers to view their bank account statements online and it also offers other services through <http://www.emiratesbank.ae/banknet>.

Following documents are required to open a Brokerage account for Share Trading Purposes:

For Individual

• Copy of the New Investment Number (NIN) obtained from DFM/ADSM
• Copy of UAE national family book / national book (Khulasat Qayd) and passport, for UAE nationals
• Copy of passport with Visa page for non nationals
• A secondary identification such as driving license
• Copy of Telephone / Electricity Bill to establish accuracy of the address of Permanent Residence (applicable to all non residents including clients in KSA)

Sole Proprietorship

• Trade License
• Original Passport of the proprietor & photocopy of same.
• Company stamp
• Copy of the New Investment Number (NIN) obtained from DFM/ADSM

Partnership

• Trade License
• Original Passports of the Partners & photocopies of same.
• Commercial Registration Certificate
• Notarized partnership agreement
• Company stamp
• Copy of the New Investment Number (NIN) obtained from DFM/ADSM

Limited Liability Company

• Commercial /Trade License
• Original Passports of directors / share holders & photocopies of same (if UAE Nationals – Khulaset Qayd
• Commercial Registration Certificate
• Memorandum & Article of association
• Extract of Board meeting to open share investment account
• (Agreement)No Objection letter to open & operate the account with EIS signed by the Authorizes signatories and the nominated person
• Company stamp
• Copy of the New Investment Number (NIN) obtained from DFM/ADSM

If the company is a branch of a foreign company - all above documents and a power of attorney in favor of a person who is authorized to open & operate the account in Dubai all of which have been noted and attested by the UAE embassy of the country, where the company is domiciled.

1. Customers can apply for online trading by signing the online trading application (e-broker trading agreement). Please click here to download the online trading application or customers may obtain the application from any of the EIS branches.
    
2. EIS requires the original completed application signed by the client in order to process the online trading request. Faxes or photocopies will not be accepted.
    
3. The completed application may be delivered to the below mentioned locations:
   
   • Deliver in hand to
      EIS (Customer Service)
      Dubai World Trade Center, Mezzanine Floor (3rd Floor)
      Dubai
   
   OR
   
   • Courier it to
     Emirates International Securities LLC.
     Dubai World Trade Center, 11th Floor
     P O Box 9409
     Dubai
   
   OR
   
   • Deliver in hand to
     Any of the Emirates Bank Branches.
    
4. On receipt of the same, EIS will register the customer for online trading and traders will be notified their username via sms and password via email within 4 days.
    
5. A customer service representative from EIS will contact customers residing outside UAE to provide the User ID and password will be sent to their registered email.
    
6. Once the customer receives his username and password, he / she should contact EIS at +9714 316 0260 to activate his account. Upon activation of the account the client will be able to reset his / her password.
    
7. For all password & User ID related queries, please contact EIS at +9714 316 0260 or send an email to brokerage@emiratesbank.ae

For any further inquiries, customers can contact the call center on +9714 316 0260

In case any of the above prerequisites are not met then the application will be declined and Trader should re-apply for the same.

• Who can register for Ebroker?
  - Ebroker is a service provided to all customers trading with Emirates International Securities (EIS). If you are not an existing customer but are interested in using our services, please click here.
   

• How do I apply for Ebroker?
  - To Sign up for Ebroker, click here to follow the instructions for new users.
   

• How much does it cost?
  - Ebroker is available as a FREE service to all our customers.
   
• I am customer residing outside UAE, how I would be receiving my user ID and Password?
  - A customer service representative from EIS will contact customers residing outside UAE to provide the User ID and password will be sent to their registered email.

• What is a User ID?
  - Every User in Ebroker is identified by a User ID. The user ID is a unique name chosen by the customer, which can only be used by that customer. No one else in Ebroker can use the same User ID. The user ID is not Case Sensitive, and cannot be less than 6 or more than 14 characters. You cannot use spaces or special characters to set the User ID.
   
• How should I set my Password?
  - The password lets you access Ebroker services. It is very important to remember your password. Things to remember about your password:
  - The password is case sensitive
  - The password cannot be less than 8 and more than 14 characters
  - The password cannot be same as the user ID
  - The password must be alphanumeric
  - The password should not contain special characters
  - Do not share your password with anyone
  - Choose a password that you can only know and no one can guess
   
  Please note: If you have forgotten the password, EIS will not be able to give you the same password. EIS keeps no record of customer passwords.
   
• What can I do if I forgot my User ID?
  - If you forgot your User ID, please contact EIS at +9714 316 0260
   
• How do I change my password within Ebroker?
  - For any changes in Password, please contact EIS at +9714 316 0260
   
• What should I do if my Ebroker User ID is locked?
  - If your Ebroker access is locked, please contact EIS at +9714 316 0260

• How do I sign in to Ebroker?
  - To log on to your account:
  - Visit https://ebroker.emiratesbank.com/etrade/en/index.jsp
  - Enter your User ID and Password in the relevant boxes
  - Click on the Login button below the User ID and Password
   
• If I forgot my password, what should I do?
  - If you forgot your password or if you require any changes in your password, please contact EIS at +9714 316 0260
   
• How many attempts do I have if I key in the wrong password?
  - Each user has 3 attempts to enter the correct password. The system keeps track of number of wrong attempts till the customer enters the correct password.
   
• What should I do if I cannot solve my sign in issues?
  - If you are facing problems logging in and cannot solve them yourself. Please call our helpdesk on +9714 316 0260
   
• If I don’t receive the email after applying for online trading within 4 days what should I do?
  - Please contact EIS at +9714 316 0260 or send an email to brokerage@emiratesbank.ae