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What is an e-wallet?
E-wallet is an online payment mechanism that enables instantaneous direct debit from an Emirates Bank Group BankNET account to the credit of the e - merchant account. For a customer to subscribe to e-Wallet, he/she needs to enable this function under their BankNET profile.
The e-Wallet is activated when the merchant initiates a transaction. The customer then keys in the user ID and password, and confirms the payment. This completes the transaction "electronically and instantaneously".
This service is available only to Emirates Bank / meBANK / Emirates Islamic Bank account holders who have an Internet banking account.
How do I set up my e-wallet?
You can activate your e-Wallet by selecting the "Wallet" option under "Profile" in your BankNET account. You will be asked to select any of your accounts as the active Wallet account, which will be used for all the transactions on your e-Wallet.
How do I make a transaction?
Prior to initiating a transaction in any of the e-wallet enabled sites, you will be required to sign-up as their member.
When you check out on any of our e-Wallet merchant's website, and select e-Wallet as the mode of payment, you are taken to an e-Wallet login page. You are then asked to confirm the transaction, which would debit your account and credit the merchant account based on the transactional amount.
How much does it cost to use the e-wallet?
There are no charges for setting up you ewallet under BankNET profile, however if you are a Calssic or Select segment customer, a charge of AED 2/- is applicable on each transaction. To avoid the related charge you may convert to an Al Shaheen Club account.
What if I don't have an internet banking account (BankNet) with the Emirates Bank or Emirates Islamic Bank?
Click here to apply for an Internet banking account.
If you are an existing bankNET user and have queries on e-wallet
Address it to: bankNET@emiratesbank.com
If you are not a bankNET user and have queries on e-wallet
Please contact: 04 3160316
E-wallet enabled websites
www.shiffa.com
www.eform.ae
More to come …………..
How does businesses or Government Departments, who wish to acquire e-wallet services on their website proceed
Send a mail to bankNET@emiratesbank.com with your contact details.
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